Manager, Annual Giving

Engineers Without Borders Canada brings people and ideas together to tackle the most crucial causes of poverty and inequality. We link people living in poverty with the opportunities they need to improve their lives by supporting social enterprises that serve their needs, by educating Canadians about de-colonized approaches to global development and by advocating for improved development related policies in Canada.

Reporting to the Director of Partnerships, this role will be responsible for planning, designing, implementing and evaluating all components of our diverse Annual Giving Program. This program includes direct marketing, telemarketing, monthly giving and tribute gifts across a variety of channels and targeting various donor segments. The Manager will help develop a strong pipeline for the mid-level, major and planned gift portfolios within the Partnerships team. You are the person in our organization who makes it compelling and seamless for people to contribute to our efforts to create impact. The Manager, Annual Giving will succeed by turning readers and followers into committed donors and supporters.

Your key success indicator will be the growth of revenue from annual donors. The ideal candidate for this role is a goal oriented, direct marketing and digital practitioner who has experience designing and executing on annual giving strategies that succeed in engaging supporters and generating revenue.

There is a data management component to this role, as we are implementing a new donor CRM. The successful candidate will assist the SAAS implementation team with design, mapping, and data import. Post-implementation, the Manager will work closely with the Director to set best practices and data management policies.

Monthly Giving

• Develop and implement strategies to acquire new monthly donors through conversion and lead generation.
• Cultivate and steward monthly donors and ensure revenue and donor retention KPI’s remain high.
• Plan and execute key marketing activities including direct mail, telemarketing and digital campaigns with a focus on upgrading, renewing and acquiring new mid-level donors.
• Work alongside fundraising colleagues and other EWB Canada departments to ensure campaign integration and cross-departmental collaboration.

Reporting and Donor Data Analysis

• Ensure that all campaigns are tracked and can be reported on accurately.
• Interpret data and analyze results on a regular basis.
• Provide analytics and insights to build a foundational understanding of donor giving.
• Develop reporting to accurately reflect the success of annual giving campaigns.
• Work with the Partnerships team to ensure that business rules and processes are in place.
• Create and update import mapping files as required.
• Support the timely and accurate provision of data to vendor partners in order to carry out campaigns, considering appropriate audiences and segmentation, coding and tracking.

Other projects and staff support

• Provide guidance and leadership support to the Partnerships team as it relates to direct response and data development.
• Assist with program development, donor relations and stewardship strategies.
• Assist in maintaining and updating donor records including contacts with donors, correspondence sent, thank you calls, event attendance and meetings.
• In collaboration with other members of the Partnerships team, assist in the development, and provide input into , EWB’s data driven donor retention strategies for annual, mid-level and monthly donor portfolios working to upgrade and convert existing donors to higher giving levels where appropriate.

 

Internal/External Relationships

The incumbent interacts primarily with colleagues in Partnership and Communications and secondarily with other departments at EWB. Externally, there is ongoing interaction with donors, potential donors, and suppliers and third-party service providers.

Compensation

Salary commensurate with experience and comparable to similar roles in the non-profit sector. All employees are provided with a generous comprehensive health/dental benefits package, professional development and wellness allowances, paid sick and mental health days, technology allowance, cell phone and internet reimbursement, 3 weeks of vacation each year and office closure between Christmas and the New Year.

What’s it like to work at EWB?

While being 100% remote, EWB is a high-performing team-based work environment. We are a small team with staff members based across Canada and on the African Continent. Our culture is one of passion, entrepreneurship, pragmatism, thoughtfulness, dedication and hard work. We have a strong commitment to excellence and achieving results. Our leaders, staff, and volunteers are dynamic with a positive outlook. We blend a passion to change the world with pragmatism.

Diversity, Inclusion and Gender Equality

EWB embraces diverse cultures, heritages, experiences and opinions in efforts to enrich our programmes and foster inclusive decision making. EWB is committed to providing inclusive, barrier-free employment free from discrimination, and to hiring diverse candidates.

EWB believes that gender discrimination is a root cause of global poverty and economic inequality, and the achievement of gender equality is integral to our mission of achieving systemic change and creating a more just society. We seek to achieve a vision of a more equitable society, inherent to which is the enjoyment of human rights and fundamental freedoms by all persons, regardless of gender identity, sexual orientation, race, class, ethnicity, disability, age or another status.

EWB is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability, marital status, military veteran status or any other protected group in the locations where we work.

We thank all those that apply. Note that applications will be reviewed on a rolling basis.

EWB is committed to providing accommodations to candidates taking part in all aspects of the selection process. Please let us know if you require a specific accommodation so that arrangements can be made for the appropriate accommodations to be in place.

Please contact jenniferhillier@ewb.ca with any questions. Note “Manager, Annual Giving” in the subject line.